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Banks should eliminate convenience charges to implement digital payments: TRAI

20 Dec 2016 Evaluate

In a bid to encourage cashless economy, Telecom Regulatory Authority of India (TRAI) has called the banks to skip convenience charges.  TRAI Chairman R.S. Sharma batting for the issue said that banks should eliminate convenience charges to implement digital payment system across the country in the post-demonetisation era. He said that it is vital to eliminate convenience charge by the banks to create a well-operational and sustainable digital and cashless economy as India is an extremely cost sensitive market.

Sharma highlighted that cost, convenience and confidence were crucial factors for digital payments, and an effective digital infrastructure was essential for digital remonetisation. He further said that JAM (Jan Dhan-Aadhaar-Mobile) trinity creates a robust system for digital inclusion with 1.1-billion Aadhaar users across the country. As a trinity of the government's initiative for financial inclusion, JAM links accounts of all the unbanked individuals with their Aadhaar cards and mobile numbers, ostensibly to plug leakages of state subsidies.

Sharma also supported extensive use of Bharatnet with Digital Cable Television System for digital connectivity across the country. He said that interoperable or interlinked digital wallets can also support the digital payment systems.

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