Hinduja Global Solutions (HGS) has opened fourth customer experience center in Kingston, Jamaica. The first phase of this expansion includes more than 500 new career opportunities to be filled in the first quarter of 2017, with the end target of 1,000 total employees for the center.
This growth is due to the company’s strong business performance particularly within the healthcare industry, which the Jamaica locations primarily serve. The company will recruit permanent, full-time directors, managers, team leaders, customer care associates, and data management analysts for the new center.
HGS is a leader in optimizing the customer experience and helping clients to become more competitive. The company provides a full suite of business process management services from marketing and digital enablement services, consumer interaction services to platform enabling back office business services.