TCS maintains number one position in Nordic Region for third consecutive year

11 May 2012 Evaluate

Tata Consultancy Services (TCS), global provider of IT services, consulting and business solutions, has maintained its number one position in the Nordic Region for the third consecutive year in the annual KPMG Nordic Region Service Provider Performance and Satisfaction study.

In the survey covering CxOs of 340 of the top IT spending companies in the Nordic Region, TCS came out on the top with an overall client satisfaction score of 80%, the highest amongst the 28 service providers evaluated and significantly above the industry average of 68%.

Besides, TCS is among a select few global service providers in the survey that have had more than 25 large scale and transformational projects in the Nordic region evaluated. When relating the TCS score to other global service providers that engage in projects of comparable complexity and scale, the survey shows that the general customer satisfaction lead that TCS has over these companies is between 12 and 20 percentage points.

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services.

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