Zensar Technologies, a leading digital solutions and technology services company has collaborated with Backbase. Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of Omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation.
Globally, banks are making the shift to delivering compelling customer experience across multiple channels to customers. This alliance will allow Zensar's Mobility Services to implement a digital-led customer experience for its banking clients. Zensar will offer this platform to implement Omni-channel workflows to existing and new customers, while working together on joint go-to-market offering and innovative value propositions. This partnership will involve initially projects in the United States and United Kingdom.