Tech Mahindra’s arm launches Chatbot assisted CRBT solution

Tech Mahindra’s subsidiary - Mahindra Comviva, the global leader in mobility solutions, has launched a chatbot based Caller Ring Back Tone (CRBT) solution to assist subscribers in finding and availing the right content and price points for various offerings. The chatbot aims to provide an intuitive interface with inbuilt recommendation engine capability to suggest content based on usage trends. Its cloud based deployment will help the operators to roll this out rapidly.

Tech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra. The company, since 2002 has operations in China with offices in Beijing, Shanghai, Nanjing and Guangzhou.