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South Africa's Mercantile Bank transforms banking experience with TCS BaNCS Digital

11 May 2017 Evaluate

Mercantile Bank (MBL), South Africa, has successfully transformed its banking operations with TCS BaNCS Digital. With this modernisation of technology, the bank has significantly elevated customer touch points of browser, mobile and tablets into a seamless digitally immersive experience.

MBL wanted to provide an omni-channel experience for its small and medium business customers and enhance the value and services it provides. The bank selected TCS BaNCS Digital for its hybrid architecture, responsive web design and functional richness for the market. With the solution, MBL can now deliver channel agnostic business banking, with an intuitive, interactive and instantaneous experience across multiple devices. The solution’s scalability ensures that large volumes of transactions are managed by the bank with ease.

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MoneyWorks4Me is a SEBI-registered Investment Adviser (IA) dedicated to helping investors build long-term wealth through transparent, research-driven, conflict-free guidance. Founded in 2008, we started our journey as a Research Analyst (RA), providing deep fundamental analysis, intrinsic value insights, and long-term investing frameworks for Indian equities. In 2017, we transitioned to a full-fledged SEBI-registered Investment Adviser, strengthening our commitment to acting as a fiduciary—always putting the investor’s interest first.

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