Airports Authority of India selects Tata Elxsi as specialist design consultancy

22 Jun 2017 Evaluate

Tata Elxsi has been selected by the Airports Authority of India (AAI) out of a competitive global bid to improve passenger experience for all AAI managed airports. AAI, a mainstay in Civil Aviation sector in the country, is entrusted with the responsibility of creating, upgrading, maintaining and managing civil aviation infrastructure on both ground and airspace for India.

As a strategic design partner, Tata Elxsi will help AAI to provide a seamless passenger travel experience. The company will be primarily responsible to set the way finding and information design guidelines for all AAI airports coming up in the future.

Moreover, the company will enable AAI to set a team and create a process to design and implement world-class, customer-centric information and wayfinding system. This will cover the entire passenger journey right from parking to boarding the plane, to making the spaces efficient and user-friendly. The design will be in line with the global standards and Tata Elxsi will set the guidelines / standards for all future airports.

Tata Elxsi has already started the work on creating an intuitive, customer-centric way finding system and developing a unique image for several airport terminals.

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