Intense Technologies has signed agreement for its innovative platform -- UniServe NXT with a leading operator in European telecom. This development heralds a revolution in times where every business is becoming digital.
Advanced technological capabilities of UniServe NXT like configurable API engine, Artificial Intelligence driven automation of business processes, BPM and GUI based UX layer make it an adaptive digital business platform. Enterprises can bank on this to build business agility required for the digital era and enhance customer experience.
The capabilities of the UniServe NXT platform will be utilised by the European telecom operator to develop a case management solution with the objective of automating the customer service function. Case Management Software is an $8 billion market worldwide according to leading industry analyst firm. This is the beginning of how UniServ NXT platform can be adapted to emerging market demands and the company believes that UniServe NXT platform will open new opportunities.
Intense Technologies is a global enterprise software products company, headquartered in India with a strong and emerging presence in USA, LATAM, EMEA and APAC.