Hinduja Global Solutions (HGS) earned top honors in the Transformation category at the NASSCOM Customer Service Excellence Awards 2017 held recently in Bangalore. The company won the prestigious award for its transformational engagement with a leading US-based insurance client.
HGS used reengineering and a design thinking approach to automate manual and legacy processes by leveraging Robotic Process Automation (RPA) and a combination of blended, full and cognitive automation to make their massive processes more efficient while maintaining cost optimization.
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive.
