Bharti Airtel has entered into a strategic partnership with software solutions provider Amdocs to bring Artificial Intelligence (AI)-based services to its customers in India. By leveraging its innovation centres, delivery expertise and its ecosystem of startups, Amdocs will deploy machine learning and advanced AI-based technologies across Airtel’s businesses.
The collaboration will help self-heal operational issues, introduce smartbots into digital channels and quickly launch and activate new services, enabling a seamless customer experience.
Bharti Airtel is a leading global telecommunications company with operations across Asia and Africa.
