Bharti Airtel enters into strategic partnership with Amdocs

10 Nov 2017 Evaluate

Bharti Airtel has entered into a strategic partnership with software solutions provider Amdocs to bring Artificial Intelligence (AI)-based services to its customers in India. By leveraging its innovation centres, delivery expertise and its ecosystem of startups, Amdocs will deploy machine learning and advanced AI-based technologies across Airtel’s businesses.

The collaboration will help self-heal operational issues, introduce smartbots into digital channels and quickly launch and activate new services, enabling a seamless customer experience.

Bharti Airtel is a leading global telecommunications company with operations across Asia and Africa.


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