Infosys has entered into partnership with Astound, an enterprise software company applying machine learning and natural language processing to automate services and support for enterprises. Through this partnership, Astound’s Artificial Intelligence (AI) platform will be embedded into Infosys Enterprise Service Management Cafe to deliver AI-driven automation to large enterprises and their employees.
Infosys and Astound have partnered to provide a modern, AI-enhanced support experience to global organizations to ensure that the Cafe continues to deliver customized experiences which employees of these organizations expect.
Infosys is a global leader in technology services and consulting. The company enables clients in 45 countries to create and execute strategies for their digital transformation.
