Tata Consultancy Services’ (TCS) Customer Intelligence & Insights (CI&I), a pre-integrated and operational analytical software solution, has been recognized as a Leader in customer journey analytics software in a recent vendor assessment by EnsembleIQ Research Solutions.
The report ranks TCS' CI&I software as best in class for aggregating and synthesizing data from multiple sources and running various algorithms to segment the data in a structured manner and its ability to capture the end customers' journey across multiple channels, platforms and devices.
TCS is an IT services, consulting and business solutions provider that has been partnering with the world’s largest businesses in their transformation journeys for the last fifty years.
