Hinduja Global Solutions (HGS) has been recognized three times over as a trailblazer in digital transformation and self-service. HGS’s hat trick of industry gold awards was earned with showcase digital solutions including social media, webchat, text, and web self-service that create exceptional value for HGS’s clients and their customers.
Information Services Group (ISG) named HGS as ‘leader’ in social media customer care. The 2018 Contact Center World Americas Awards recognized HGS as a trendsetter in the use of self-service with a third consecutive gold award and The Customer Sales and Service World (CSSW) awarded HGS gold for the intelligent innovation and co-creation provided in the use of text-SMS to increase sales conversion.
HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day.
