MoneyWorks4Me

Whitelane Research ranks TCS as number one for customer satisfaction

25 Oct 2018 Evaluate

Tata Consultancy Services (TCS) has been ranked number one for customer satisfaction in the 2018 Swiss IT Outsourcing Study by Whitelane Research. The in-depth study is based on a survey of senior executives (CIOs, CEOs, CFOs or their direct reports) from over 80 of the top IT spending organizations in Switzerland, who oversee over 300 unique IT services contracts.

Respondent scores were used to evaluate the top 18 IT service-providers in Switzerland on their performance, customer satisfaction levels and delivery quality.

TCS is an IT services, consulting and business solutions provider that has been partnering with the world’s largest businesses in their transformation journeys for the last fifty years.

Peers
Company Name CMP
TCS 2354.45
Infosys 1111.00
HCL Technologies 1363.30
Wipro 173.70
Tech Mahindra 1648.70
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