In its first edition of the CEO Survey, the National Association of Software and Services Companies (NASSCOM) has said that global economic uncertainties are leading to a cautionary outlook among CEOs, but they expect digitization initiatives to continue with the same momentum.
According to the report, digitization of businesses and enhanced customer experience have emerged as the top 2 spending areas in IT and BPM for 2019. Further, it noted that advanced analytics and AI are the top priority area for over 50% of global CEOs in terms of technology spending, followed by hybrid cloud and cybersecurity.
Going further, in the survey, almost 90% of the CEO responses showcased that skills is the new currency and 2018 will be similar or somewhat better than in the year 2018 for hiring. Increased focus on skilling and reskilling will be an industry priority as all businesses and countries are dealing with a global tech skills shortage.
Meanwhile, the survey which was based on responses of 100 Chief Executive Officers (CEOs) of information technology companies, tracks CEO confidence on growth drivers in the year and the key risks to watch for.
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