Hinduja Global Solutions (HGS) has been ranked in the top 10 for three separate categories in the HFS Research Top 10 Front Office Customer Engagement Operations Services 2019 report.
Among world-class BPM providers, the independent HFS Research has ranked HGS as a top provider for Voice of the Customer, Vision and Go-To Market Innovation Capability and Customer Engagement Operations.
HFS Research evaluated 23 business process management providers, with 300 reference clients, to create a comprehensive study of customer engagement operations services for buyers-and potential buyers- of outsourcing services.
HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day.
| Company Name | CMP |
|---|---|
| eClerx Services | 1666.95 |
| Info Edge | 978.45 |
| Firstsource Solution | 274.20 |
| Affle 3i | 1506.65 |
| Hinduja Global Soln. | 445.40 |
| View more.. | |
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