Vodafone Idea has signed five-year multi-million-dollar IT outsourcing deal with IBM. This collaboration will also contribute to Vodafone Idea's merger synergy objectives by reducing its IT related costs. The deal will provide a platform for fast-track joint initiatives in Artificial Intelligence and Internet of Things.
The collaboration will also provide the company with a hybrid cloud based digital platform to enable more intimate engagement with its over 387 million subscribers (as of December 31, 2018), enhancing business efficiency, agility and scale plus simplification of its business processes.
The new infrastructure platform will remove constraints to exponential growth of data usage driven by increasing consumption of video, streaming and digital commerce. It will also drive enhanced customer experience to millions of connected consumers and businesses in India.
Vodafone Idea is an Aditya Birla Group and Vodafone Group partnership. It is developing world-class infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence.
