Datamatics Global Services has been recognized as one of the Representative Vendors in Gartner’s 2019 Market Guide for Customer Management (CM) BPO Service Providers. According to Gartner Customer Management (CM) contact center BPO is the process linking an organization with its existing and potential customers (such as marketing, sales and customer services), which can be categorized in four sub segments including Customer selection, Customer acquisition, Customer retention and Customer extension.
Datamatics Global Services is a premier provider of end-to-end BPO and IT solutions spanning consulting, technology architectures and business process management.
