Tata Consultancy Services’ (TCS) corporate social responsibility (CSR) team in North America is adopting data driven insights to increase the reach and impact of its community initiatives. Through a digital transformation project, TCS is now able to draw upon its vast data sets of community service projects and programs and rich contextual knowledge to provide meaningful insights that can improve collaboration, teamwork and contributions to community efforts.
The solution also enables the TCS CSR team to make timelier, data-driven decisions and save time by automating the reporting of key metrics around TCS' community outreach efforts, freeing up valuable resources that can be devoted to core programs. The data lake also powers visualization tools and generates automated reports that help CSR team members prioritize resources based on local community needs and potential impact.
Tata Consultancy Services is an IT services, consulting and business solutions provider that has been partnering with the world’s largest businesses in their transformation journeys for the last fifty years.