NIIT Technologies has launched ‘Crew Wings’, an application for mobile devices, targeting cabin crew members that will help airline in improving customer understanding and increase crew efficiency.
The airline crew members, with the help of this new application, will be able to interact and serve customers in a personalized manner more effectively with the help of detailed information about customers. Besides, the interface of the application has easy to use navigation and will help the crew members to search the required information much faster and will be able to perform their duty more efficiently.
Moreover, the applications makes it possible to remove the current procedure of creating/editing/maintaining a number of reports manually to record customer specific data, flight information, customer complaints, attachments etc.
NIIT Technologies is a leading IT solutions organization, servicing customers in North America, Europe, Middle East, Asia and Australia. It offers services in application development and maintenance, managed services, IP asset or platform solutions, and business process outsourcing to organizations in the financial services, travel and transportation, manufacturing/distribution, healthcare and government sectors.
