Hinduja Global Solutions gets contract to support UK’s DBS

26 Sep 2019 Evaluate

Hinduja Global Solutions (HGS) has received contract to support the UK’s Disclosure and Barring Service (DBS). DBS helps employers make safer recruitment decisions each year by processing and issuing DBS checks required by those working with children and vulnerable adults.

DBS has contracted with the company for three and a half years to deliver customer contact centre services. HGS expects to handle nearly 1 million contacts annually as well as managing print and mailing services required to process applications and create close to six million certificates each year.

The company will deliver these services from a new contact centre facility in Liverpool, the company’s fifth delivery location within the UK. The company’s contact centre will be co-located with CGI IT UK, which has been awarded the contract to deliver IT services, to ensure there is a joined up and collaborative approach to service development.

HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day.

Hinduja Global Soln. Share Price

408.00 -4.05 (-0.98%)
21-Jan-2026 12:21 View Price Chart
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