Infosys, a global leader in consulting and technology, through a jointly developed solution with AT&T, is redefining customer service with SpeedSolve - a comprehensive next-generation product that makes communication faster and more efficient for call centers and related operations.
SpeedSolve leverages state-of-the-art technologies for messaging, multimedia, reporting and smart device integration to facilitate real-time collaboration between customer service representatives and subject matter experts. This enhanced communication platform helps resolve queries faster and more accurately by minimizing call transfers - all leading to better customer experience, higher agent productivity and increased cost savings.
Powered by Infosys Real-Time Expertise Manager, SpeedSolve intelligently routes and schedules conversations to provide faster access to experts and information resources. SpeedSolve’s innovative analytics engine mines valuable insights from customer interactions to help increase first-time resolution of queries and reduce call wait time.
| Company Name | CMP |
|---|---|
| TCS | 2581.65 |
| Infosys | 1318.60 |
| HCL Tech. | 1442.50 |
| Wipro | 204.35 |
| Tech Mahindra | 1511.85 |
| View more.. | |
MoneyWorks4Me is a SEBI-registered Investment Adviser (IA) dedicated to helping investors build long-term wealth through transparent, research-driven, conflict-free guidance. Founded in 2008, we started our journey as a Research Analyst (RA), providing deep fundamental analysis, intrinsic value insights, and long-term investing frameworks for Indian equities. In 2017, we transitioned to a full-fledged SEBI-registered Investment Adviser, strengthening our commitment to acting as a fiduciary—always putting the investor’s interest first.
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