TCS expands long-standing partnership with Walgreens Boots Alliance

04 Feb 2020 Evaluate

Tata Consultancy Services (TCS) has expanded its long-standing partnership with Walgreens Boots Alliance (WBA), a global leader in retail and wholesale pharmacy, to advance WBA's transformation of its global IT function by launching a new operating model for IT Run and Operational services, enabling WBA to accelerate its digitalization program to advance innovation for customers, drive organizational efficiencies across the company and further reduce its cost base.

The expansion of the WBA and TCS strategic partnership is based on WBA's review of its IT operating model and vendor landscape. As a result, the WBA global IT team will focus on leading and supporting strategic technology projects that create customer value through the development of new digital products and services on its business platforms. Following a period of transition, TCS will provide Run and Operational managed services, including application maintenance and support, infrastructure and security operations. The TCS approach will blend artificial intelligence, machine learning and advanced software engineering to enhance operational resilience and boost productivity.

Tata Consultancy Services is an IT services, consulting and business solutions provider that has been partnering with the world’s largest businesses in their transformation journeys for the last fifty years.

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