Bharti Airtel has introduced yet another innovation to transform the International Roaming (IR) experience for its mobile customers, as part of its mission to build the most customer centric experience platform.
International travelers from India are growing at a rapid pace, a sizable number of them are first time travelers who come from tier 2 & tier 3 cities and have very unique needs from international travel. In addition, the needs of regular business and leisure travelers are also evolving continuously. Therefore, Airtel leveraged technology and digital platforms to develop innovative new features and products that cater to the emerging needs of different types of travelers.
Using Airtel Thanks app, both postpaid and prepaid customers will now be able to track their international roaming pack usage real time, while Airtel postpaid customers can now enable or disable their IR service with just one click through the Airtel Thanks app for complete control of spends.
Bharti Airtel is a leading integrated telecommunications company with operations across Asia and Africa.