In the wake of COVID-19 pandemic, subsequent lockdown, and the ongoing unlocking, the Union Minister of Commerce and Industry Piyush Goyal has said that the services sector has large potential, but the same has not been harnessed fully. He said that the segment, which has been most successful in the Services, is the IT and allied services, and it flourished due to its own capabilities, and without seeking much of the Government’s support, which many a times comes with the bureaucratic strings and control as well.
Further, the minister exhorted the services sector to see COVID crisis as an opportunity, and not as a challenge. He said the world is going to be different post-COVID, as new norms are setting in, in terms of work, education, entertainment, health etc. He called upon the sector to take the help of Indians in various services, and in fact help in upgrading their skills by exposure and capacity-building.
Goyal also called upon the industry to develop competitive advantage, focus on quality, and explore new destinations and services. He said that the government also has priorities and limitations- it can make focused and policy interventions, help the sector/industry in its nascent stages/startup level, help them grow, check the unfair practices, but can’t be seen providing support all the time.
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