Bharti Airtel has renewed its agreement with Swedish telecom gear maker Ericsson to manage pan-India network operations. Under the agreement, Ericsson will also manage Airtel's network operations center and field maintenance activities across India.
The three-year deal will see Airtel launching Ericsson Operation Engine during 2020. Ericsson will deploy the latest automation, machine learning, and artificial intelligence (AI) technologies to enhance Airtel's mobile network performance and customer experience. Ericsson has been providing telecom network equipment and services for 2G, 3G, 4G, and recently both the companies started running 5G trials.
Bharti Airtel is a leading integrated telecommunications company with operations across Asia and Africa.
