Zensar Technologies granted US patent for direct conversation platform ‘ZenVerse’

01 Sep 2020 Evaluate

Zensar Technologies has been granted a US patent for its direct conversation platform which is ZenVerse. The patent, granted by the US Patent and Trademark office (USPTO), is on the idea of ZenVerse which is designed to be a direct platform or channel for the entire organization to interact with the organization's leadership including CEO, CXOs. These interactions are at an individual level and since inception it has had 68 releases over 2.1 million sessions used by more than 9000 global associates. This platform was created in-house by Zenlabs, Zensar's innovation hub, incorporating AI as its core.

Zensar Technologies, formerly known as ICIL was acquired by the RPG group in 1989. It is a globally focused software and services company spread across eighteen countries across the world.

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