In order to provide convenience of banking services to the customers, Union Minister of Finance & Corporate Affairs Nirmala Sitharaman has unveiled doorstep banking services by PSBs. The services shall be rendered by the doorstep banking agents deployed by the selected Service Providers at 100 centres across the country.
As part of the EASE Reforms, doorstep banking services is envisaged to provide convenience of banking services to the customers at their door step through the universal touch points of Call Centre, Web Portal or Mobile App. Customers can also track their service request through these channels.
The services can be availed by customers of Public Sector Banks at nominal charges. The services shall benefit all customers, particularly Senior Citizens and Divyangs who would find it at ease to avail these services.
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