Thomas Cook introduces India’s first Virtual Holiday Store

25 Nov 2020 Evaluate

In an endeavour to empower customers with contactless and convenient holiday planning, coupled with the reassurance of its experts, Thomas Cook India has introduced India’s first Virtual Holiday Store. The company’s dedicated team of travel experts will be available over video chat 365 days, from 8 am to 12 pm, to guide customers with all their travel requirements, including: domestic & international holidays, value added services like travel insurance, end-to-end COVID-negative certification services, visa services, documentation and more.

Given the uncertainty in the current environment and constant changes in travel and health protocols/ documentation, India’s travellers are in need of guidance and reassurance when planning their holidays. So as travel restrictions are being eased and growth and economic activity returning steadily – the company is now focused on the biggest challenge: to instil confidence and a positive sentiment towards leisure & business travel for customers.

Thomas Cook (India) is India’s leading integrated travel services company.

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