TCS helps Extreme Networks to digitally transform to subscription-based service model

07 Dec 2020 Evaluate

Tata Consultancy Services (TCS) has helped Extreme Networks to successfully adopt a flexible consumption-as-a-service subscription model, enabling the roll-out of its ExtremeCloud IQ cloud management platform, strengthening its customer relationships and helping the cloud-driven networking leader gain market share.

The company was chosen as a strategic partner by Extreme Networks in their digital transformation journey to unlock the power of the subscription-based economy by spearheading this business-critical initiative from conceptualization and design to solution implementation. The transformation required changes in processes and underlying systems across the customer engagement lifecycle, including offer creation to marketing, sales, fulfillment, and renewals. In addition to these changes, new capabilities like subscription billing, and new business performance metrics were also introduced.

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years.

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