Tata Consultancy Services (TCS) has won the 2020 Salesforce Partner Innovation Award in the Media Industry category for helping Equifax UK deliver enhanced customer experiences.
With TCS’ support, Equifax UK has transformed its business to engage customers more effectively, streamline consumer workflows and integrate Equifax’s contact center into a Customer Relationship Management system using Salesforce Service Cloud.
TCS has been a preferred partner to Equifax since 2004 and has helped Equifax transform its legacy case management platform to meet the data regulatory requirements under stringent timelines in the UK and EU region.
TCS is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years.
