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IRCTC surges on offering AI-based solution 'ASK DISHA' to various government organizations

Indian Railway Catering And Tourism Corporation Ltd. | Travel Services | Travel & Hospitality | BSE: 542830 | NSE: IRCTC

01 Mar 2021 Evaluate

Indian Railway Catering & Tourism Corporation is currently trading at Rs. 1823.80, up by 65.15 points or 3.70 % from its previous closing of Rs. 1758.65 on the BSE.

The scrip opened at Rs. 1792.40 and has touched a high and low of Rs. 1850.00 and Rs. 1776.95 respectively. So far 111867 shares were traded on the counter.

The BSE group 'A' stock of face value Rs. 10 has touched a 52 week high of Rs. 1,869.15 on 02-Mar-2020 and a 52 week low of Rs. 774.85 on 26-Mar-2020.

Last one week high and low of the scrip stood at Rs. 1850.00 and Rs. 1594.25 respectively. The current market cap of the company is Rs. 29266.40 crore.

The promoters holding in the company stood at 67.40%, while Institutions and Non-Institutions held 16.05% and 16.55% respectively.

Indian Railway Catering and Tourism Corporation (IRCTC) is offering its successful AI-based solution 'ASK DISHA' to various government organisations and businesses for their usage and larger benefit to the consumers. The chatbot powered by artificial intelligence will enable those organisations to answer general queries of the customers and garner good will too. IRCTC is one of the premiere organisations in the country to develop and apply latest customer facilitation solutions in its internet ticketing site in the form of AI powered chatbot and virtual assistants using the technologies of Machine Learning (ML) and Natural Language Processing (NLP) in addition to AI.

The 'ASK DISHA' chatbot which was has been performing the important functions of handling queries of the passengers with respect to their travel over two years now has helped to improve the customer satisfaction and interaction by more than 70 per cent.

IRCTC is the only entity authorised by the Indian railways to provide catering services to railways, online railway tickets and packaged drinking water at railway stations and trains in India.

IRCTC Share Price

564.75 10.95 (1.98%)

17-Apr-2026 16:59 View Price Chart

Peers

Company Name	CMP
IRCTC	564.75
Thomas Cook (India)	110.94
TBO Tek	1291.85
Transcorp Intl.	28.03
Le Travenues Techno	179.05
View more..

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IRCTC surges on offering AI-based solution 'ASK DISHA' to various government organizations

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