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Nirmala Sitharaman asks civil accounts officers to have clear road map for seamless digital payments

02 Mar 2021 Evaluate

Finance Minister Nirmala Sitharaman has asked civil accounts officers to have a clear road map for seamless digital payments, saying there were lessons to be learnt from the technology-driven glitch that happened at the National Stock Exchange (NSE) last week. The NSE had on last Wednesday halted trading on the stock exchange for nearly four hours due to a technical glitch.

She mentioned ‘Seamlessness of payments is more important... I will bring it here as an example to say even where complete foolproof systems are laid, you find in the NSE a couple of days ago when there was a glitch, a kind of technology-driven glitch, which nobody could have anticipated, but that glitch has cost us immensely and lessons are being learnt. Maybe that was an issue of interoperability between the two exchanges, but that is the kind of thing where seamless digital payment is the goal that we have to aspire for.’

She said the CGA, which is the bookkeeper of government accounts, had adopted great systemic reforms. To keep government accounts transparent, the CGA will have to adapt and keep pace with changing technology to keep government accounts transparent. She suggested that the CGA should move towards being more paperless and user friendly in its functioning and also aim for greater  integration with the department of expenditure and states.

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