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HGS planning to hire 250 remote customer service representatives in Canada

26 May 2021 Evaluate

Hinduja Global Solutions (HGS) is planning to hire up to 250 remote customer service representatives in Quebec to support the ongoing growth of its Canadian entity. The company will offer local expertise to Quebec companies who want to stand out in the area of customer service. In Canada, the company has customer service representatives working from home for over 10 years now, using a platform developed exclusively for the needs of their main business clients that include several Canadian companies.

The HGS work-from-home programme is designed to make employment more accessible to people living in rural communities, as well as parents, employees with mobility issues and anyone looking to reduce their commute times. In addition to the 250 frontline workers, HGS is looking to fill management positions, including a new human resources manager, who will be responsible for managing employees in Quebec.

HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day.

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