TCS to help Converge improve customer experience and further accelerate growth

12 Jul 2021 Evaluate

Tata Consultancy Services (TCS) is partnering with Converge ICT Solutions Inc. (Converge) (PSE: CNVRG), a large, end-to-end high-speed fiber broadband provider in the Philippines, to help the latter further enhance the customer experience for its fast-growing subscriber base.

Converge is aggressively expanding its fiber network to meet pent-up demand for world-class broadband services in the country. In partnership with TCS, Converge has embarked on a major business transformation journey, to build a flexible and future-ready digital core to offer new and enhanced digital services to its customers. Central to this transformation is TCS HOBS, a plug and play digital business platform for Subscription, device and data management offered in a SaaS model, that will help Converge reimagine customer journeys with simplified processes and hyper-personalization based on customer lifetime value.

TCS is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years.

TCS Share Price

3185.15 60.10 (1.92%)
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