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Wipro launches FieldX

22 Jul 2021 Evaluate

Wipro has launched FieldX, a cloud-based end-to-end digital service lifecycle automation solution built on ServiceNow’s Now Platform. Using FieldX, manufacturing organizations can enhance and scale-up their after-sales customer service operations while reducing costs.

Built as part of the ServiceNow Partner Industry Solution Program, FieldX integrates the customer service and field-service management capabilities of the Now Platform with Wipro’s Internet of Things (IoT) and Augmented Reality (AR) platforms. By digitizing and automating departmental and cross-enterprise workflows, FieldX allows manufacturers to scale-up operations with reduced costs.

FieldX helps manufacturers enhance their customers’ experience with omni-channel support that leverages Wipro’s process-transformation expertise and technological innovations. It also increases machine uptime through proactive IoT-based monitoring, while AR-based live assistance accelerates issue resolution. In addition, FieldX provides service operators and field service workers a 360-degree view of the customer, thereby improving their efficiency.

Wipro is a leading global information technology, consulting and business process services company.

Wipro Share Price

176.10 2.05 (1.18%)
03-Jul-2026 16:59 View Price Chart
Peers
Company Name CMP
TCS 2092.75
Infosys 1047.00
HCL Technologies 1139.85
Wipro 176.10
Tech Mahindra 1410.40
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