The government paid Rs 164.5 crore to Infosys to build the new income tax e-filing portal between January 2019 and June 2021. The contract for Integrated e-filing & Centralized Processing Centre (CPC 2.0) Project was awarded through an open tender published on Central Public Procurement Portal (CPPP) to Infosys, the Managed Service Provider on the lowest cost basis.
The company has acknowledged the technical issues in the functioning of the portal. The Income Tax Department is continuously engaged with Infosys to expedite the resolution of any pending issues. The project is governed by the contract between the Income Tax Department and Infosys in respect of any glitches impacting the terms and conditions of the contract.
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