HCL Technologies (HCL) has signed a contract with Munich Re, one of the world’s leading reinsurers, to create a next-generation digital workplace for its workforce. Building on the successes of its strategic digital transformation partnership with Munich Re, HCL will now modernize and standardize workplace services for more than 16,000 employees in 40 countries.
The company will adopt a ‘glocal’ strategy to support Munich Re’s global workforce in multiple languages, including German, Spanish and Mandarin, from near-shore locations. It will also implement a highly personalized service desk solution and leverage the power of automation and self-service capabilities to improve efficiency and enhance employee user experiences.
HCL Technologies is a leading global IT services company that helps global enterprises reimagine and transform their businesses through digital technology transformation.
