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Cigniti Technologies launches CXA Platform ‘Incight’

09 Dec 2021 Evaluate

Cigniti Technologies has launched Customer Experience Assurance (CXA) Platform ‘Incight’ to expand its portfolio of digital assurance and experience solutions. Incight provides early and live experience insights, thereby enabling enterprises to achieve their Digital Transformation goals. The competition to woo a customer has never been as fierce as in today’s digital age. Therefore, monitoring, identifying, and providing the best digital customer experience (CX) assurance has become pivotal for organizations. Being able to leverage real-time information across multiple digital touchpoints of the user’s sentiment and overall experience can help organizations provide a higher level of customer experience assurance. This, in turn, helps them build a successful brand story to stay ahead of the competition.

Cigniti is known for its IP-led solutions that focus on providing customer experience assurance, such as Customer Experience Sentiment Analyzer (CESA) from BlueSwan that identifies, categorizes and analyzes feedback expressed by end-users for a given product or service. The first-of-its-kind Customer Experience Assurance (CXA) platform, Incight, enables Product, Marketing, and CX leaders to analyze, predict and tailor the user experience of mobile applications leveraging the underlying AI and analytics platform capabilities in real-time.

Cigniti Technologies is a Global Leader in Independent Quality Engineering & Software Testing Services, headquartered at Hyderabad, India.

Cigniti Technologies Share Price

1295.65 8.35 (0.65%)
17-Apr-2026 16:59 View Price Chart
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