GTPL Hathway (GTPL) has entered into partnership with Aprecomm to bring Innovation to Customer Experience with Network Intelligence. The unique A.I. technology will help GTPL bring down the customer issue resolution time and enhance the customer experience on its network of more than 700K connected broadband households.
Aprecomm’s A.I. Engine allows GTPL to convert its Household connections to A.I. enabled Smart WiFi access points. Additionally, the technology offers proactive monitoring and measuring of the Wireless Experience of the connected devices and provides real?time insights to improve the reliability and performance of the network. The measurable improvements offered by the integration between GTPL and Aprecomm also lead to lower maintenance costs and improved customer satisfaction for one of the country’s fastest growing ISPs.
GTPL Hathway provides digital cable television and broadband services. The company provides channels across various genres. It provides facility for renewal or change plans for cable television/broadband package.
