Thomas Cook (India) and its Group Company, SOTC Travel, have been honoured with the award for ‘Innovation in Omni-experience’ -Travel, Transportation & Logistics category, at the International Data Corporation (IDC) Industry Innovation Awards 2021.
The IDC Industry Innovation Awards recognize and celebrate the transformative initiatives led by India’s tech leaders in accelerating their organization's journey towards digital maturity. In line with the theme of the year -'Build, Grow & Invent: The Road to Realization', Thomas Cook India & SOTC have successfully demonstrated innovation, agility and digital astuteness in consistently leveraging technology to drive scale of change in delivering business benefits.
With the pandemic having altered customer behaviours/ priorities, Thomas Cook India & SOTC have displayed innovation and speed in enhancing their omni-channel clicks & bricks model to deliver a safe, seamless, contactless customer experience.
Thomas Cook (India) is India’s leading integrated travel services company.
