Hinduja Global Solutions (HGS) has supported Disclosure and Barring Service to be named highest-rated public service organisation for customer satisfaction.
The UK Customer Satisfaction Index (UKCSI) has shown that the Disclosure and Barring Service (DBS) is the highest-rated public sector organisation in the UK for customer satisfaction. The report was published by the Institute of Customer Service and details an increase in DBS’ customer satisfaction score from January 2021, to January 2022. DBS works with Hinduja Global Solutions in the UK, with the latter providing customer contact centre services and back-office services in support of DBS processes.
HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day.
Company Name | CMP |
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Quess Corp | 633.80 |
eClerx Services | 2360.00 |
Info Edge | 6194.80 |
CMS Info Systems | 425.20 |
Affle (India) | 1233.65 |
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