IOC sets up shared service centre with IBM Consulting

23 Mar 2022 Evaluate

Indian Oil Corporation (IOC) has set up a shared service centre (SSC) for vendor invoice management in collaboration with IBM Consulting. IndianOil Shared Service Centre Vendor Invoice Management is a sizable digital initiative which synergizes invoice processing from a centralized office based in Noida (Delhi NCR). The centre will be staffed by employees from both IOC and IBM Consulting's business process operations and is equipped to process over 1.5 million invoices annually.

The IOC and IBM Consulting's business process operations teams at the centre will process vendor invoices, resolve queries, handle exceptions, make payments and maintain the master files using on-premise OpenText Vendor Invoice Management (VIM) for SAP Business Suite on HANA. The project is substantially unique in comparison to other oil marketing companies' vendor invoice management projects.

IOC is the largest enterprise in the country and the foremost ranked Fortune Global 500 Company in India and has presence in the complete hydrocarbon value chain from downstream refining & marketing, pipeline transportation, Petrochemicals, E&P and Gas Marketing.

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