HGS Digital LLC, the technology services arm of Hinduja Global Solutions (HGS), has entered into a partnership with Khoros, the award-winning leader in digital-first customer engagement software and services. The partnership furthers the companies’ shared mission of helping the most admired brands worldwide deliver frictionless CX with solutions to improve customer engagement, drive deeper brand loyalty, optimize operations, reduce costs and increase revenue.
The Khoros platform, which features digital solutions for contact centers (messaging, chatbots, modern chat), community management, and social media management, expands HGS Digital’s end-to-end digital CX and cognitive contact center services to support brands’ digital transformation.
HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day.
