TCS jumps on partnering with Scotwest Credit Union to improve customer retention

Tata Consultancy Services Ltd. | IT - Software | IT & ITES | BSE: 532540 | NSE: TCS

17 Jan 2023 Evaluate

Tata Consultancy Services is currently trading at Rs. 3369.00, up by 34.60 points or 1.04% from its previous closing of Rs. 3334.40 on the BSE.

The scrip opened at Rs. 3334.00 and has touched a high and low of Rs. 3371.50 and Rs. 3319.75 respectively. So far 88123 shares were traded on the counter.

The BSE group 'A' stock of face value Rs. 1 has touched a 52 week high of Rs. 4045.50 on 18-Jan-2022 and a 52 week low of Rs. 2926.00 on 26-Sep-2022.

Last one week high and low of the scrip stood at Rs. 3379.10 and Rs. 3272.00 respectively. The current market cap of the company is Rs. 1230941.47 crore.

The promoters holding in the company stood at 72.30%, while Institutions and Non-Institutions held 21.63% and 6.06% respectively.

Tata Consultancy Services (TCS) has partnered with Scotwest Credit Union, one of the largest credit unions in the UK, to enhance its customer experience with TCS Customer Intelligence & Insights (CI&I), an AI-driven analytics software. Scotwest Credit Union was looking for a solution to predict customers’ propensity to default and take immediate preventive action. It selected TCS to strengthen its loan portfolio, help preempt early repayments, reduce loss of interest income, improve customer retention and lifetime value.

TCS implemented its CI&I solution, which provides predictive models such as the probability to default and early payoff, providing Scotwest with a holistic view of cash flows and helping manage liquidity more efficiently. It also helps the credit union make contextual recommendations to their members on the next product to buy as well as loan top up options, making for a more personalized experience while also boosting sales. The solution is integrated with TCS BaNCS Cloud for Banking which powers Scotwest’s operations.

TCS is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years.

TCS Share Price

2392.45 -2.40 (-0.10%)

11-May-2026 16:59 View Price Chart

Peers

Company Name	CMP
TCS	2392.45
Infosys	1176.80
HCL Tech.	1194.95
Wipro	196.60
Tech Mahindra	1457.10
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