TCS partners with Telefonica Germany

20 Feb 2023 Evaluate

Tata Consultancy Services (TCS) has been selected by Telefonica Germany, a leading integrated telecommunications provider in Germany, to help the latter transform its end to end service assurance applications and processes within its Operations Support Systems (OSS) stack and further enhance customer experience.

Telefonica Germany envisions driving innovation with continuous digital transformation to enhance people’s lives and deliver connectivity to individuals and businesses. Towards realizing this vision, the telecom operator selected TCS as its transformation partner to build a future-ready OSS to offer customers a reliable, resilient, and secure network experience.

TCS will leverage best-in-class methodologies - Agile, DevOps, Continuous Integration, and Continuous Deployment, and Continuous Testing (CI/CD/CT) framework and its deep cloud expertise to modernize the OSS service assurance application estate using cloud-native technologies and AI/ML to predict and pre-empt network faults. This will enable Telefonica Germany to implement zero-touch cloud-based operations and provide consumers with a more resilient network service. The reimagined service assurance processes will result in faster turnaround times and a transformed customer experience.

TCS is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years.

TCS Share Price

3206.70 14.40 (0.45%)
16-Jan-2026 16:59 View Price Chart
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