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Vodafone Idea (Vi) is making customer onboarding convenient with industry-first Self-KYC launch. Getting a new mobile connection is now simpler, quicker, safer and more convenient with Vi’s industry-first Self-KYC process. Now, those desirous of acquiring a new prepaid or postpaid SIM no longer need to visit the retail store and go through the physical KYC process.
In line with its customer-first approach, Vi’s Self KYC system is based on DoT mandated guidelines and enables customers to access a new connection anytime from anywhere with the added advantage of SIM delivery at the doorstep.
Vi Self-KYC has been rolled out for all postpaid customers in Kolkata and Karnataka service areas. With the objective of simplifying SIM buying process, the service will be gradually rolled out at pan-India level for both prepaid and postpaid customers, soon.
Vodafone Idea is an Aditya Birla Group and Vodafone Group partnership. It is developing world-class infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence.
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