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Infosys transforms Bendigo and Adelaide Bank’s customer and employee experience

18 Jul 2023 Evaluate

Infosys has successfully completed the foundation phase of a major digital program for Bendigo and Adelaide Bank, one of Australia's biggest banks. Delivered in collaboration with Microsoft, the program enabled Bendigo and Adelaide Bank to consolidate multiple legacy document management systems into a single enterprise document management system (EDMS) and deliver better customer service.

Using Microsoft’s SharePoint Online, the new platform built with Infosys leveraging Infosys Cobalt cloud offerings allows for democratisation of data, streamlined document storage, and better collaboration across Bendigo and Adelaide Bank. The program stems from Bendigo and Adelaide Bank’s commitment to leverage data for better customer outcomes - and this program plays a key role in strengthening the required data governance.

The consolidation of document management systems into a cloud-based platform also enables a better employee experience. The bank can define security groups and better manage permission levels to meet stringent audit and compliance requirements. The platform has enabled Bendigo and Adelaide Bank to deliver a more uniform user experience across its products and services, while improving privacy and document retention compliance.

Infosys is a global leader in next-generation digital services and consulting.


Infosys Share Price

1279.95 -33.15 (-2.52%)
22-Apr-2026 09:23 View Price Chart
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Company Name CMP
TCS 2565.00
Infosys 1279.95
HCL Tech. 1304.00
Wipro 204.00
Tech Mahindra 1444.15
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MoneyWorks4Me is a SEBI-registered Investment Adviser (IA) dedicated to helping investors build long-term wealth through transparent, research-driven, conflict-free guidance. Founded in 2008, we started our journey as a Research Analyst (RA), providing deep fundamental analysis, intrinsic value insights, and long-term investing frameworks for Indian equities. In 2017, we transitioned to a full-fledged SEBI-registered Investment Adviser, strengthening our commitment to acting as a fiduciary—always putting the investor’s interest first.

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