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Govt launches AI Chatbot for PM-KISAN Scheme

22 Sep 2023 Evaluate

In-line with the Prime Minister’s vision towards maximizing digital technology for social benefit, Union Ministry of Agriculture & Farmers Welfare, Government of India has launched AI Chatbot for the Pradhan Mantri Kisan Samman Nidhi (PM-KISAN) Scheme. The AI Chatbot acts as a comprehensive guide for the beneficiaries, providing them with timely and accurate responses to their queries related to the scheme. This is the first AI Chatbot integrated with a major flagship scheme of the Union government. 

The introduction of the AI chatbot in the PM-KISAN grievance management system is aimed at empowering farmers with a user-friendly and accessible platform. In its first phase of development, the AI chatbot will assist farmers in seeking information related to their application status, payment details, ineligibility status, and other scheme-related updates. 

The AI Chatbot, accessible through the PM KISAN mobile app, is integrated with Bhashini, which offers multilingual support, catering to the linguistic and regional diversity of the PM KISAN beneficiaries. This integration of advanced technology will not only enhance transparency but will also empower farmers to make informed decisions.


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