Bharti Airtel launches omni-channel cloud platform for CCaaS

18 Oct 2023 Evaluate

Bharti Airtel has launched Airtel CCaaS (Contact Center as a Service) - an industry first omni-channel cloud platform that offers a unified experience for all contact center solution required by an enterprise. Currently, businesses with contact center requirements need to source voice, cloud and software separately from multiple vendors resulting in increased capital and time investments. 

Airtel’s innovative CCaaS offering will enable enterprises to reduce these investments significantly, as the platform unifies Voice-as-a-service (VaaS), cloud and the best of contact center software from leading providers including Genesys. The platform will enable enterprises to get started on contact center solutions instantly at affordable monthly costs.

Bharti Airtel is a leading integrated telecommunications company with operations across Asia and Africa.


Bharti Airtel Share Price

2105.70 -18.05 (-0.85%)
26-Dec-2025 16:59 View Price Chart
Peers
Company Name CMP
Bharti Airtel 2105.70
Vodafone Idea 11.95
Indus Towers 419.65
Tata Communications 1777.15
Bharti Hexacom Ltd. 1827.35
View more..
Register Now to get our Free Newsletter & much more!

© 2025 The Alchemists Ark Pvt. Ltd. All rights reserved. MoneyWorks4Me ® is a registered trademark of The Alchemists Ark Pvt. Ltd.

×